How do I handle food allergies and dietary restrictions in my listings?

Addressing food allergies and dietary restrictions is vital for ensuring the safety and satisfaction of your customers. Here’s how to manage this on Food Prepped:

Legislation Compliance: UK legislation requires accurate labelling of allergens in food products. Make sure your product descriptions clearly state the presence of any common allergens, such as nuts, dairy, gluten, etc.

Clear Labelling: Take care in labelling your products to inform customers about allergies. This includes detailing ingredients and highlighting any known allergens.

Categories and Subcategories: Utilise the main categories and subcategories designed for dietary restrictions (e.g., dairy-free, lactose-free, gluten-free) to help customers easily find products that meet their dietary needs.

Communication: If a customer doesn’t see a category for a specific allergy or dietary restriction, encourage them to reach out. This feedback is invaluable for continuously improving our platform to better serve all customers.

By diligently managing how you list and describe your products, you help create a safer shopping experience for individuals with food allergies and dietary restrictions, fostering trust and loyalty among your customers.